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  Privacy policy and GDPR compliance
The terms “we”, “us” and “our” from this point forward refers to The Master Surgeon Trust, its trustees, employees and executive committee members. “

The terms “you”, “your” refers to the service user

Who are we?

The Master Surgeon (TMS) Trust is a small scale not for profit organisation based in the United Kingdom. HMRC Ref: EW03332.

What are your rights as a data subject?

Individual data subjects have the following rights under the GDPR which we will always work to uphold:

· The right to be informed about our collection and use of your personal data (as described in this Privacy Policy).
· The right to access your personal data by means of a subject access request (see below).
· The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. You can do this by contacting us (see below)
· The right to erasure (also known as the right to be forgotten). You can exercise this right either by contacting us.
· The right to restrict or object to our processing of your personal data for particular purposes. E.g. for if you want to unsubscribe from our maligning list (see below)
· The right to data portability. You can ask us for a copy of your personal data to re-use with another service or business. We can provide this in electronic format only
· Rights relating to automated decision-making and profiling. Our services do not use your data in this regard.

For more information about our use of your personal data or exercising your rights as outlined above, please get in touch with us at tmscharity@gmail.com

Further information about your rights can be obtained from the Information Commissioner’s Office. You also have the right to lodge a complaint with the Information Commissioner’s Office if you feel that your rights have been breached.

What information will we collect?

With your consent we may collect your name, date of birth, email address, telephone number, address, country of residence and place of work through our website, digital newsletters, social media platforms, application forms (paper / electronic) and surveys. We do not collect or store any other personally identifiable information.

Cookie policy

Cookies are technology used to deliver personalised content to you through our digital services. Our services will use cookies but we will not collect any personally identifiable information using these cookies. Please get in touch with us via email if you require more information about the cookies we use. We also use several third party service providers (e.g. Google Analytics, Google AdSense, AddThis) on our services. These external service providers may use their own cookies. More information about these can be found on their respective websites.

How do we process and store your information?

We will keep all information about you safe and secure and will not divulge this to any party outside of our organisation.

Your information may be stored in our organisation’s secure accounts but in secure computer servers which may be physically located outside of the European Economic Area. These include SurveyMonkey (San Mateo, California, USA), Mailchimp (Atlanta, Georgia, USA) and Google (Mountain View, California, United States).

They must follow our rules about keeping your information safe. You can find more information regarding this on their respective websites.

You can be rest assured that access to personal data you have supplied us is limited only to us. They will follow our rules about keeping your information safe in compliance with our privacy policy and data protection rules.

How long will my data be stored?

We seek your consent to keep your data on our records indefinitely until you ask us to delete it. You can contact us at any time on tmscharity@gmail.com to request deletion of all your data we hold on record.

What will we do with your information?

We use the information you have provided us to send you our newsletters, contact you regarding our surveys or projects run by our organisation or allied organisations. However, we will never divulge nor share information we have collected from you with any other party outside of our organisation.

How Can You Access Your Personal Data?

All personal data we hold about you can be requested by contacting us on tmscharity@gmail.com. If you wish to make a data subject access request, please do so in writing, sent to the email above. We may charge for subject access requests if they are manifestly unfounded, excessive or repetitive. We will respond to your subject access request within two months of receiving it. We may need up to three months to respond to complex requests.

What are your choices about how your information is used?

· You can request deletion of all personal data we have on store for you by emailing tmscharity@gmail.com

· You can unsubscribe to our newsletter directly by clicking on the unsubscribe button which will remove you from our mailing list only.

How to get in touch?

To contact us please e-mail: tmscharity@gmail.com

Postal Address: 26 Alcester Road, Lickey End, Bromsgrove, B60 1JX

Future changes to the privacy policy

We reserve the right to make changes to our Privacy Policy from time to time. This may be necessary due to changes in our organisation structure, how we operate or due to changes in the law. We will inform you of this on our website and/or via email.
Last updated: 15/06/2020
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